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T-Mobile Tells Me My Account Is Paid-Up, Then Sends Me To Collections

UPDATE: After Consumerist put Art in touch with T-Mobile, it was discovered that there was still — in spite of what he’d originally been told — a small balance on his account. They came to an agreement...

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Debt Collectors Real & Fake Top List Of Most-Blocked Phone Numbers

According to a new list of most-blocked telephone numbers, the only people more tenacious than debt collectors about making non-stop calls to consumers are bogus debt collectors possibly looking to...

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HSBC Really Wants Your Cellphone Number To Alert You To Suspicious Activity...

According to this post from yesterday, the folks at HSBC’s collections dept. have such a trigger finger on the redial button that they made a list of most-blocked phone numbers. And now we have a...

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Capital One Admits It Wrongly Tried To Collect On Credit Card, Then Continues...

Earlier this year, a woman in Chicago won what she likely thought was a small victory. She and her lawyer were able to convince Capital One that she had never had a credit card from the bank, and thus...

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Comcast's Inept Collections Practice Is Putting My Mortgage Application At Risk

The home-buying process can be stressful enough without questionable debt from the past rearing its ugly head just as you’re applying for a mortgage. And if you deal with that debt right away, you...

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T-Mobile Assumes I Owe Them Money Just Because Of My Name

(So Cal Metro)If you work in the collections department for a wireless company and you’re trying to contact a delinquent customer but don’t have a home phone number for him. What to do? If you’re...

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Verizon Sends Me To Collections Over Fees It Shouldn’t Have Charged Me In The...

The fee that just won’t go away.After several months of being lied to by Verizon customer service about his bill, it looks like a customer finally got the company to realize its error and zero out his...

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8 Things We Learned From FTC Report On Debt-Buyers

(frankieleon)In spite of the many rules imposed on the debt collection industry, it still generates, by far, the largest number of complaints to the Federal Trade Commission each year. That’s why the...

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Senators Take Another Stab At Eliminating Paid Medical Debt From Credit Reports

(blue_j) This happens all too frequently: Someone with good credit suddenly incurs a large number of medical bills. Sometimes it’s too much money for the person to pay off in time, sometimes one bill...

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Hospital Sends Patient To Collections For Bill His Insurance Company Had...

(The Joy of the Mundane)We understand that hospitals often get patients using the emergency room as a “free” clinic, and that it may be less of a headache to turn unpaid bills over to a collections...

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Advocates Call On Senate To Remove Paid Medical Debt From Credit Reports

(nffcnnr)Medical bills can be outrageously high, and usually there’s a direct relationship between the unexpectedness of a procedure and its cost. Sometimes, no financial planning in the world can...

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Some Moron Just Paid $5K To Buy A 12-Year-Old $1,600 Judgement Against Kim...

It’s a common practice for businesses to sell off uncollected bills and judgements to collections agencies, but those collectors usually only pay a fraction of the face value of the debt, knowing they...

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How Dropping Phone, TV Service From AT&T Bundle Resulted In 3-Year Collection...

(Mike Mozart)Cable and telecom companies love to sell you on the convenience and affordability of bundles combining phone, TV and Internet service onto one bill. But what they don’t tell you is that...

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